Clients have told us that partnering with eCom Advisors has given them a broader strategic perspective
on their competitive market, and helped them successfully implement solutions that improve their
organization's market position.
We believe that good strategy comes from the integration of objective internal and external data,
methodical analysis, sound business judgment, and strong collaboration among your leadership team.
Our most successful projects have resulted from helping our clients listen to their customer. Customers
will always explain what you are doing right, how you stack up against your competition, where you are
at risk, whether your price represents a fair value for your product, where you have opportunities for
improvement, and what other products you should consider offering.
We help clients understand and embrace emerging market trends including: Direct Billing, Electronic
Invoicing, Presentment & Payment (EIPP), Enterprise Payments, Real Time and Expedited Transactions,
Mobile Banking, Mobile Payments, Alternative Payment Methods, Consumer Convenience Fees, Person to Person
(P2P) Payments and the Social Networking Phenomenon.
We can help your organization with a broad array of eCommerce challenges. To help maximize your return
on investment, we have developed proven tools to separate "wish list" items from value elements that
customers are willing to pay for.

eCommerce Strategy
Payment and Product Strategy
Competitive Differentiation Strategy
Promotion and Positioning Strategy
Market Demand Assessment
Business Cases and White Papers
Competitive Differentiation Strategy
Promotion and Positioning Strategy
Market Demand Assessment
Business Cases and White Papers
Payment and Operations Management
Best Practices and Benchmarking
Payment and Biller Management
Least Cost Routing
Cost and Quality Optimization
Customer Service Improvement
Payment and Biller Management
Least Cost Routing
Cost and Quality Optimization
Customer Service Improvement
Competitive Landscape
Market Intelligence
Competitor Evaluation
Product Comparison
Pricing Strategy
Sales Optimization
Competitor Evaluation
Product Comparison
Pricing Strategy
Sales Optimization
Vendor Selection
Price Benchmarking
Outsource vs.Insource Analysis
RFP Development and Management
Vendor and Contract Negotiation
Outsource vs.Insource Analysis
RFP Development and Management
Vendor and Contract Negotiation
Consumer and Client Research
Primary Market Research
Consumer Surveys and Analysis
Customer Satisfaction Assessment
Consumer Surveys and Analysis
Customer Satisfaction Assessment
Risk, Security, and Credit Management
Credit and Risk Management
Fraud Detection
Authentication and Security
Fraud Detection
Authentication and Security


